AISergi Privacy Policy

1. What data we collect

We may collect data that you provide directly: name, email, phone, message content, account data, landing page content, uploaded images, texts, AI queries, and other materials that you enter into the service.

When registering and logging in via email/password, we process registration data, technical login data, session tokens and related security identifiers.

When logging in via Google, Apple, Microsoft, Facebook and X, we may receive the provider identifier, name, email, profile photo, nickname and other basic information that the provider legally transmits within the framework of the authorization you have chosen.

Automatically we can collect IP address, date and time of requests, user-agent, language settings, browser and device data, cookies, error logs, anti-fraud signals and analytical usage data.

2. For what purposes we use the data

We use data for registration and authentication, providing service functions, publication and management of landing pages, generation of AI content, user support, message processing, management of subscriptions and payments, prevention of abuse, backup, analytics, product development and law enforcement.

If you use social login, provider data is used for account identification, linking logins between sessions, displaying profile and ensuring account security.

3. Legal grounds for processing

Depending on your jurisdiction, we may rely on one or more grounds: performance of a contract, actions at your request before concluding a contract, legitimate interest, consent, compliance with a legal obligation, protection of vital interests and other grounds permitted by applicable law.

If processing is based on consent, you have the right to withdraw it at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before such withdrawal.

4. Cookies and similar technologies

We use cookies, session tokens, browser local storage and similar technologies for authorization, saving settings, security, interface stability, protection against abuse and form operation.

Some cookies are strictly necessary for the operation of the site and the service. Other technologies may be used for analytics and product improvement depending on your settings and the requirements of the law of your country.

5. Payments and subscriptions

Payments and subscriptions are processed through Paddle and related payment instruments. We do not store bank card data unless it is required in a strictly limited volume and is provided by the payment provider.

From Paddle and related providers, we may receive information necessary for subscription management, payment confirmation, tax accounting, refunds, fraud prevention and user support.

6. AI, content and external processors

For generation of texts, images and other functions, we may transmit the data and content you entered to third-party infrastructure and AI service providers in the volume necessary to execute the request.

By using AI functions, you understand and agree that the relevant data may be processed by such providers in accordance with their terms and policies.

We recommend not to enter special categories of personal data, confidential commercial information, state secrets, medical data, biometrics and other sensitive data into AI requests without a legal basis and proper guarantees.

7. To whom we disclose data

We may disclose data to hosting providers, email infrastructure, analytics, payment services, anti-fraud, authorization, AI infrastructure, technical support, contractors, affiliates, professional consultants and government bodies if it is necessary for the operation of the service, protection of rights, execution of a contract or law.

We do not sell personal data in the ordinary meaning of this term, unless otherwise explicitly stated separately. However, some laws may treat certain types of data transfer for analytics or advertising as sale/share; in such case, we provide the legally provided rights and opt-out mechanisms.

8. International data transfer

Since the service operates through an international infrastructure, data can be processed and stored outside your country of residence. If necessary, we apply reasonable contractual, organizational and technical measures to protect data during cross-border transfer.

9. Storage periods

We store data as long as it is necessary for the purposes indicated in this Policy, for the execution of the contract, account support, accounting and tax records, protection from abuse, resolution of disputes, backup and compliance with the law.

After the termination of the need, the data is deleted, anonymized or archived in accordance with the law and reasonable business processes.

10. Security

We apply reasonable technical and organizational security measures, including access control, logging, session protection means, role-based access restriction, backup and other measures corresponding to the nature of the service and processing risks.

However, no method of data transmission or storage can be guaranteed as absolutely secure.

11. Your rights

Depending on your country, you may have the right to access data, correction, deletion, restriction of processing, data portability, objection to processing, refusal of some types of analytics or marketing processing, withdrawal of consent and filing a complaint with a regulator.

To exercise your rights, contact us via Show email . We may request reasonable proof of identity and legitimate interest before executing the request.

12. Children

The service is not intended for children under the age at which data processing without the consent of a legal representative is prohibited by applicable law. If you believe that a child has provided us with personal data without a proper basis, contact us and we will take reasonable measures.

13. Special provisions by regions

EU, EEA and Switzerland: if you are in the EU, EEA or Switzerland, data processing is governed by GDPR and local laws. You have the right to file a complaint with the supervisory authority of your country.

UK: if you are in the UK, the UK GDPR and Data Protection Act 2018 apply.

USA: if you reside in the USA, laws of individual states may apply to you, including, without limitation, California, Colorado, Connecticut, Utah, Virginia, Texas, Oregon, Montana, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Tennessee and Indiana. If the applicable law considers certain types of data transfer as sale, share or targeted advertising, you have the corresponding opt-out rights.

Canada, Brazil, Australia and New Zealand: in appropriate cases, rights and guarantees provided by PIPEDA, LGPD, Privacy Act 1988, Australian Consumer Law and Privacy Act 2020 New Zealand are maintained.

Other countries: if local law provides a higher mandatory level of protection than this Policy, the corresponding mandatory norms of your jurisdiction apply.

14. Contacts

Personal data operator: Sergei Bakhtin.

Country of activity: Crna Gora.

For questions about privacy, security, access to data and implementation of data subject rights, use Show email or the contact page on the site.